Privacy Policy

We at weox.in (“Weox Technologies,” “we,” or “us”) knows that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. This notice describes Weox’s privacy policy by visiting the weox. You accept and consent to the practices described in this Privacy Policy notice.

What we collect
We may contain the following information:

• Representation and job title
• Reference information, including email address
• Demographic data such as postcode, choices, and appeals
• Further information relevant to client surveys and recommendations

What we do with the data we collect

We require this knowledge to comprehend your needs and provide you with a more reasonable service, in particular for the following reasons:

• Inner record keeping.
• We may use the details to improve our products and services.
• We may occasionally send promotional emails about the latest products, special offers, or other details you find enjoyable utilizing your supplied email address.
• Sometimes, we also use your details to contact you for market research. We may reach you by email, phone, or mail. We may use the report to customize the website according to your interests.

Security

We are dedicated to guaranteeing that your details are secure. We have established appropriate physical, electronic, and administrative procedures to control unauthorized access or exposure to protect and secure the data we collect online.

CONTROLLER OF YOUR DATA

The Indian company the weox.in (“Weox Technologies”) is the controller of the personal data you submit to us and is responsible for your data under applicable data protection law.

TYPES OF INFORMATION WE GATHER

We at Weox Technologies recognize your right to confidentiality and are committed to protecting your privacy. Weox Technologies does not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give us is held with the utmost care and security. 

This information is collected primarily to ensure that we can fulfill your requirements and deliver you a truly personalized shopping experience. We may directly collect analytics data or use third-party analytics tools to help us measure traffic and usage trends for the Service.

When navigating our website, your personal information is not collected automatically or without your knowledge.

Here are the types of information we gather:

• Information You Give Us: We receive and store any information you enter on our website or give us in any other way. We will always process your email address and password, Customer card details or any additional customer information you submit to us when you sign up for the weox.in (Weox Technologies) account. You can provide only some of the information, but you might not be able to take advantage of many of our features. We use the information you provide to respond to your requests, customize future shopping for you, improve our platform, and communicate with you.
• Automatic Information: We receive and store certain information whenever you interact with us. For example, like many websites, we use “cookies” and obtain certain information when your web browser accesses the weox.in or advertisements and other content served by or on behalf of the weox.in on other websites. We may also receive/store information about your location and mobile device, including a unique identifier. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

• Information from Other Sources: We might receive information about you from other sources and add it to our account information.

USE OF INFORMATION ABOUT YOU

The information we learn from customers helps us personalize and continually improve your shopping experience at weox.in in the following manner:

• We use the information to improve our platform and prevent or detect fraud or abuses of our website.
• We will use the information to provide you with your order history and details about your orders and enable you to handle your account settings. We will also provide easy ways to maintain accurate and updated information, such as contact and payment information.
• We use the information you provide for such purposes as responding to your requests, customizing future shopping, and communicating with you.
• We may use the information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
• Furthermore, we will enable you to save items in your shopping bag, offer you size recommendations and allow you to rate and review the products you’ve purchased from us. To provide relevant product recommendations, Weox Technologies will process your navigation and browsing on our digital platforms, shopping history, product reviews, and the data you submitted through your account.
• We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners and advertisers. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased it.

LEGAL GROUND TO PROCESS DATA

Processing your data is necessary for us to manage and deliver the order to you. The processing of your data for your account is based on your consent when you create your Weox Technologies account.

The processing of your data to provide you with relevant product information is based on our legitimate interest.

DURATION FOR WHICH DATA IS SAVED

We will keep your data for as long as you have an active Weox Technologies account. You have the right to terminate your account at any time; if you choose, your account will cease to exist, and you will be considered inactive. We will keep your data if there are legal requirements and an open dispute.

COOKIES

‘Cookies’ are alphanumeric identifiers stored on your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as Recommended for you, personalized advertisements on other websites, etc., to collect and store information about you. 

A cookie file cannot be executed as a code or deliver a virus. Our cookies do not contain any personally identifying information. Still, they enable us to remember you in case you have visited us earlier and store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to get it. However, with a cookie, you can use most of the features on our website, including placing items in your shopping cart and purchasing them, as our system is entirely cookie-dependent. You must receive ALL cookies to order from our online store. (Important: the information is only taken from what you have typed into the online forms and not from your Hard Disk).

Note that these files do not allow us to access your hard drive at any time; they only allow your system to tell us that you have previously visited our site.

SECURITY OF INFORMATION

When you place an order for a product, we offer the use of a secure server. The Secure Socket Layer (SSL) encrypts all the information you input before sending it to us. This prevents your data from being interpreted even if it is hacked while submitting it to our server. When submitting your Credit Card details, you will be redirected to a Highly Secure Payment server where Weox Technologies or its associates cannot access your information. We at Weox Technologies see that your privacy is always maintained while shopping at our website. We will not disclose any personally identifiable information except when you give us requisite permission or under special circumstances, such as when the law requires it.

ACCESS TO YOUR DATA

Information about our customers is an integral part of our business, and we at Weox Technologies are not in the business of selling it to others. Your data may be shared within Weox Technologies. We never pass on, sell or swap your data for marketing purposes to third parties outside Weox Technologies without your consent. 

YOUR CHOICES AND RIGHTS

As a Weox Technologies customer, you have choices about protecting and limiting the collection, use, and disclosure of information about you.

• You have the right to withdraw your consent from processing your personal data at any time. When you do so, your account will cease to exist, and Weox Technologies cannot provide you with our services.
• You also have the right to object to processing your personal data based on Weox Technologies’s legitimate interest by contacting us. Your account will then be deleted, and we cannot provide our services to you.
• You can set your browser to notify you when you receive a cookie, allowing you to decide whether to accept it.

UPDATES TO OUR PRIVACY POLICY NOTICE

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will provide notice on this website, and we may notify you by email (sent to the email address specified in your account) before the change becomes effective. Please periodically review this page for the latest information on our privacy practices. If you continue to use the services after those changes are in effect, you agree to the revised policy.

GRIEVANCE OFFICER

By the Information Technology Act, 2000 and the rules made there under, the contact details of the Grievance redressal person are provided below:

Weox Technologies – COIMBATORE

Mr. Karthik Mohan’s address is 121 Zion Complex, Hopes College, Peelamedu, Coimbatore, 641004. 

Phone: +91 8428293458

Email: info@weox.in (Time: Monday to Friday, 9.30 am to 6.30 pm)

We respect the privacy of our customers completely. We use the information we collect to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

If you have any questions, doubts, or confusion regarding any of the terms in the privacy policy, please seek clarification through email (info@weox.in). We will get back to you within a reasonable time.